24/7 Care Support

Multiple Locations Across the UK

Contact Us

Have a question or want to learn more about our children's homes?

We're here to help.

Get in Touch

Our Address

Brighter Stays Limited

Croft Chambers
11 Bancroft

Hitchin
Hertfordshire
SG5 1JQ

Phone

+44 1462 415552

Email

Office Hours

Monday - Friday: 9:00 AM - 5:00 PM
Saturday - Sunday: Closed

Note: Our residential homes operate 24/7, but the head office is open during business hours.

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Find Us

Our central office is conveniently located, but our children's homes are situated

across the country in residential areas providing a genuine home environment.

Croft Chambers, Bancroft, Hitchin SG5 1JQ, UK

Frequently Asked Questions

Find answers to common questions about our residential care services and approach to

supporting children.

What makes Brighter Stays different from other care providers

BrighterStays stands out through our holistic approach to children's care, combining professional expertise with a nurturing environment. We focus on individual development plans, emotional support, and life skills education, all while maintaining the highest standards of care and safeguarding.

How do you support children’s education and development?

We work closely with local schools and education specialists to ensure each child receives appropriate academic support. Our homes provide dedicated study spaces, homework assistance, and additional tutoring when needed. We also encourage extracurricular activities that promote personal growth.

What qualifications do your care staff have?

All our staff are fully qualified with relevant childcare qualifications (minimum Level 3 in Children's Care) and undergo regular training. They receive ongoing professional development, specialized trauma-informed care training, and maintain up-to-date safeguarding certifications.

How do you maintain contact with families?

We facilitate regular family contact in line with care plans and local authority guidelines. This includes supervised visits, phone calls, and video chats when appropriate. Our staff work to maintain positive relationships with families while ensuring the child's wellbeing remains the priority.

What support do you offer for children with special needs?

We provide specialized support tailored to each child's needs, working with healthcare professionals, therapists, and educational specialists. Our homes are adapted as required, and staff receive specific training to support children with various physical, emotional, or behavioral needs.

How do you prepare young people for independence?

Our independence program starts early, teaching age-appropriate life skills from budgeting to cooking. As young people approach transition age, we provide dedicated support with education, employment, and housing options, ensuring they have the skills and confidence for independent living.

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Providing high-quality residential care for children and young people. We create nurturing environments where every child can thrive.

Contact Us

+44 1462 4155521

Brighter Stays Limited , Croft Chambers , 11 Bancroft , Hitchin , Hertfordshire , SG5 1JQ

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